In late September 2021, Instagram users started experiencing a strange issue with their direct messages. Many users reported that they were unable to see the text in their messages, as if the messages were blacked out. This issue caused a lot of confusion and frustration among Instagram users, and many were left wondering what was causing it and how to fix it. In this article, we will explore the Instagram messages blacked out issue in detail and provide you with some helpful tips on how to deal with it.
What Causes Instagram Messages to be Blacked Out?
The Instagram Messages Blacked Out issue is caused by a bug in the Instagram app. It seems that the bug is triggered by a combination of factors, including the type of device you are using, the version of the Instagram app you have installed, and possibly even the way you are using the app.
The bug causes messages to appear blacked out, making it impossible to read or respond to them. This can be incredibly frustrating, especially if you rely on Instagram for communication with friends, family, or business associates.
What to Do if Your Instagram Messages are Blacked Out?
If you are experiencing the blacked out Instagram messages issue, there are a few things you can do to try and fix it.
1. Update Your Instagram App
One of the first things you should do if you are experiencing the blacked out Instagram messages issue is to update your Instagram app. Instagram regularly releases updates to its app, which often contain bug fixes and other improvements. If your app is out of date, it may be more susceptible to bugs and other issues.
To update your Instagram app, simply go to the App Store (iOS) or Google Play Store (Android), search for Instagram, and click the “Update” button.
2. Restart Your Device
If updating your Instagram app doesn’t solve the issue, the next thing you should try is restarting your device. Restarting your device can sometimes help to clear out any temporary files or data that may be causing issues with the app.
To restart your device, simply press and hold the power button until you see the “Power Off” option. Tap “Power Off” and wait for your device to turn off completely. Once it’s off, press and hold the power button again until you see the device’s logo appear on the screen.
3. Clear the Cache and Data of Instagram App
If restarting your device doesn’t work, you can try clearing the cache and data of the Instagram app. This can help to clear out any temporary files or data that may be causing issues with the app.
To clear the cache and data of the Instagram app, go to your device’s settings, select “Apps & notifications,” find Instagram, and then select “Storage & cache.” From there, you can clear the cache and data of the app.
4. Uninstall and Reinstall Instagram App
If none of the above solutions work, you may need to uninstall and reinstall the Instagram app. This can help to clear out any issues with the app that may be causing the blacked out Instagram messages issue.
To uninstall the Instagram app, go to your device’s settings, select “Apps & notifications,” find Instagram, and then select “Uninstall.” Once the app is uninstalled, go to the App Store (iOS) or Google Play Store (Android), search for Instagram, and install it again.
5. How to Prevent Instagram Messages from Being Blacked Out?
While there is no guaranteed way to prevent the blacked out Instagram messages issue, there are a few things you can do to reduce the likelihood of it happening.
6. Keep Your App and Device Up-to-Date
As mentioned earlier, keeping your app and device up-to-date is one of the best ways to reduce the likelihood of issues
In conclusion, the Instagram messages blacked out issue can be a frustrating problem for users, but there are several things you can do to try and fix it. Updating your Instagram app, restarting your device, clearing the cache and data of the app, and even uninstalling and reinstalling the app are all potential solutions. Additionally, keeping your app and device up-to-date can help to prevent the issue from happening in the first place. If you are still experiencing the blacked out Instagram messages issue, you may want to reach out to Instagram’s customer support team for further assistance.